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The power of 3CX!

3CX - Flexible WorkingReducing costs and increasing productivity with 3CX

We get it – you want to cut your phone costs but don’t want to lose out on a quality service? Luckily, you’re in safe hands with Minster and 3CX!

We recognise that it’s hard managing your costs whilst maintaining the best service available, but that’s where 3CX comes in!

Now, we can imagine you’re wondering how this system can save you so much money – well, it allows you to cut out normal phone lines that use a telecommunications provider such as BT and instead uses just one internet line.

Many features are available with 3CX to make it incredibly user friendly. For example; there is a specific app available on iOS, Android and Windows devices meaning that you can make and receive calls when you’re out and about – making it much more flexible. You could even be relaxing in the Bahamas knowing that your work related, international calls won’t break the bank.

3CX is Windows-based making it simple to manage as it works with a standard Windows system – making the controls familiar to most system administrators. This allows for easy monitoring and simple servicing. Installation and updates are easy to manage as it runs on a user friendly system, therefore it is stress-free.

3CX includes all the features you need, such as digital receptionists, voicemail, web-based management and even conference calls which would be much pricier in alternative systems.

The VoIP system can also save money by using existing hardware. For example – instead of paying a large sum for a new server, you can use the server you already have. In some cases you can also use your existing phones and you can use your standard Windows PC.

For more information on 3CX call us on 01562 68211 or email us sales@minstermicro.co.uk.

Minster Micro Computers Welcomes Apprentices

Kidderminster-based Minster Micro Computers Ltd, one of the longest established and well-known IT firms in Worcestershire, having signed up to Worcestershire County Council’s apprenticeship scheme has welcomed three new apprentices in a unified approach to Minster’s business growth needs.

Minster Director, Mrs Susan Marlow, stated: “Recruitment of young people continues to be a challenge, and like many businesses looking to recruit young and talented employees there’s no shortage of applicants, just a shortage of applicants with the relevant skills.  After attending Worcestershire County Council’s apprenticeship scheme event, we signed up and very quickly agreed to take on three apprentices all studying the same IT apprenticeship course.”

19-year old Rheece started building his own PCs when he was still at school, excited by IT as it never stagnates. 18-year old Alex wanted to follow a career in IT after taking part in GCSE work experience. The youngest of the group Esmée’s interest lies in software and grew from her studies in IT at GCSE level. All apprentices are studying IT at level 3.

One of Worcestershire’s most recognised IT firms, Minster Micro Computers is a leading provider of Microsoft, SAP, Pegasus business software and 3CX, and delivers business software and hardware IT support services to customers locally and across the West Midlands, ranging from SME’s to corporate bodies with large multi-user networks.

Added Susan: “Rheece, Alex and Esmée will each receive in-house product and workplace training until they are fully competent members of our engineering team, with the potential of securing a full time position here at Minster once they successfully complete their IT apprenticeship courses.”

Made In The Midlands 2015 Exhibition

As you may be aware, exhibition season is well underway and Minster have been taking the opportunity to attend and exhibit at as many as possible in order to meet local, well-established companies.Minster Team At Exhibition

In less than a week (Thursday 14th May 2015) we will be exhibiting at the Made in the Midlands exhibition where we are a Gold Partner. Whilst you have to be a member of Made in the Midlands to exhibit, other companies can register to attend the event.

The 2015 exhibition is set to be MIMs (Made In The Midlands) biggest and best yet with a brand new location hosting over 150 of our members exhibiting and an expected 1,000 visitors.

The Made in the Midlands Exhibition is a full day event which brings together the very best of Midlands manufacturing & engineering services from across a wide variety of sectors, including Aerospace, Automotive, Rail, Marine, Medical and Oil & Gas.

MIMs annual exhibition provides the ideal platform for networking with a view to doing more business and meeting like-minded companies from across the Midlands region.

The day will also include a series of seminars hosted by our partners on a host of topics which affect Midlands manufacturers.

Again, we are very excited to be exhibiting at this event and would love to see you there!

If you are interested in attending the Made in the Midlands exhibition in Wolverhampton next week (Thursday 14th May), then please register for your tickets at: http://www.madeinthemidlands.com/events/15690601010

*Tickets are available at no cost to Manufacturers and members of Made in the Midlands, please see the Made In The Midlands website for further details.

Training Day Success at Minster!

As part of our on-going service, we have had a training day in customer service in conjunction with our local Chamber of Commerce.

Training Day CertificateThe course was tailored to our industry and will further improve the support and service we currently give. We understand how stressful it can be when your systems aren’t working the way you need them to so we felt that, with the added advice given from this training day, we are determined to deliver the best possible service and support during these times. Alongside this, we also added to the values that we have on customer service and a common phrase from all at Minster was: “Delivering a reliable quality service in an open and friendly manner” – whether this is on the phone, on site or after the visit.

From engineers to admin; sales to HR, everyone at Minster now holds a certificate on customer service.

For more information on the Hereford & Worcestershire Chamber of Commerce, please click here

Reminder : End of support for XP and Office ’03

End Of SupportAfter 8th April 2014, Windows XP and Office 2003 will no longer be supported by Microsoft.

Those who still have it need to be aware that there will be no new security updates, non-security hotfixes, free or paid assisted support options or online technical content updates. As it can take between 18-32 months for a business to go through full deployment, if you haven’t already planned your upgrade then you need to start ASAP.

If you have any queries or would like further information, please call Minster and we will go through your options with you.

 

Update: Microsoft has decided to continue providing virus warnings for the ageing Windows XP operating system until 2015.(16/01/2014)

Please click here for more information.